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Retail and Consumer Management

Retail and Consumer Management

The retail industry is constantly evolving. Digital customer experiences, global brand strategies, data-driven decision-making, and new retail formats are reshaping how companies engage with consumers. The Retail and Consumer Management Master's degree programme equips you with the strategic and analytical skills to navigate and drive these developments. You will explore topics such as consumer insights, retail branding, digital commerce, store marketing, and international retail management, always with a focus on global markets and cross-cultural perspectives.

Through business cases, practical projects, and collaborations with international companies, you will apply theory to real-world challenges. Elective modules allow you to tailor your studies in areas such as digitalisation, retail innovation, and customer lifecycle management. As an English-taught programme, it provides an international learning environment and prepares you for careers in brand management, e-commerce, category management, retail consulting, and global retail organisations. We welcome international students with a first degree and practical experience in the retail or consumer goods sector.

 

Career Prospects

Graduates are qualified for specialist and management roles in retail management, consumer and retail marketing, product and category management, sales management, digital commerce, digital consumer services, marketing and media agencies, start-ups, and retail companies. The programme provides a strong foundation for careers that combine consumer understanding, strategic thinking, and digital innovation in a global business environment.

Apply now
Degree
Master of Arts (M. A.)
Duration
3 Semester
Start of studies
Summer & Winter
Main teaching language
English
Admission restricted
Yes
Location
Ingolstadt
Type of degree program
Full-time
ECTS
90
Accreditation
Yes

Application period for the summer semester 2027: 15 October 2026 to 15 January 2027

Curriculum Retail and Consumer Management

Presentation of curriculums
Semester
1st Semester
  1. Retail Locations and International Retailing

    This module addresses retail location decisions, internationalization, real estate aspects, and sustainability. Using case studies and role plays, students analyze international expansion and location strategies.

  2. Retail and Consumer Management

    This module introduces retail and consumer management. Topics include customer value creation, branding strategies, KPIs, design thinking, business model canvas, MVP development, and business planning for informed retail decisions.

  3. Trademark, Retail and Consumer Law

    This module covers fundamentals of European and German law with a focus on commercial, trademark, civil, tax, and data protection law. Students gain an understanding of legal frameworks relevant to retail decision-making.

  4. Strategic Retail Management, Merger and Acquisitions in Retailing

    This module teaches strategic management concepts in retail. Topics include competitive analysis, innovation strategies, blue ocean thinking, and fundamentals of mergers and acquisitions using international case studies.

  5. Digital Marketing

    Students learn how to plan and implement digital marketing strategies. Topics include integrated online and offline communication, KPIs, campaign optimization, and best practices for data-driven retail marketing.

  6. Retail Lab: Consumer Projects and Project Management (only 1st semester students)

    The course covers new technologies, innovations, and disruptive business models in retail. Students learn about new digital business models and non‑traditional competitors, analyze disruptive and non‑disruptive models, identify ideas, and develop strategies to enhance the customer experience.

  7. Retail and Consumer Project (2nd or 3rd semester students)

    This module explores new technologies, innovations, and disruptive retail business models. Students analyze digital and non-digital retail concepts, develop strategies, and apply project management methods in practical, international projects.

  8. Electives

    The elective modules cover key subject areas of modern retail and consumer management. These include digital commerce and business models, marketing and branding, consumer behavior and market research, data and performance analytics, supply chain and operations, legal and governance issues, sustainability, as well as strategic management and innovation.

Retail Locations and International Retailing

<p>This module addresses retail location decisions, internationalization, real estate aspects, and sustainability. Using case studies and role plays, students analyze international expansion and location strategies.</p>

Retail and Consumer Management

<p>This module introduces retail and consumer management. Topics include customer value creation, branding strategies, KPIs, design thinking, business model canvas, MVP development, and business planning for informed retail decisions.</p>

Trademark, Retail and Consumer Law

<p>This module covers fundamentals of European and German law with a focus on commercial, trademark, civil, tax, and data protection law. Students gain an understanding of legal frameworks relevant to retail decision-making.</p>

Strategic Retail Management, Merger and Acquisitions in Retailing

<p>This module teaches strategic management concepts in retail. Topics include competitive analysis, innovation strategies, blue ocean thinking, and fundamentals of mergers and acquisitions using international case studies.</p>

Digital Marketing

<p>Students learn how to plan and implement digital marketing strategies. Topics include integrated online and offline communication, KPIs, campaign optimization, and best practices for data-driven retail marketing.</p>

Retail Lab: Consumer Projects and Project Management (only 1st semester students)

<p>The course covers new technologies, innovations, and disruptive business models in retail. Students learn about new digital business models and non‑traditional competitors, analyze disruptive and non‑disruptive models, identify ideas, and develop strategies to enhance the customer experience.</p>

Retail and Consumer Project (2nd or 3rd semester students)

<p>This module explores new technologies, innovations, and disruptive retail business models. Students analyze digital and non-digital retail concepts, develop strategies, and apply project management methods in practical, international projects.</p>

Electives

<p>The elective modules cover key subject areas of modern retail and consumer management. These include digital commerce and business models, marketing and branding, consumer behavior and market research, data and performance analytics, supply chain and operations, legal and governance issues, sustainability, as well as strategic management and innovation.</p>

  1. Market Research and Consumer Behaviour in Retailing

    This module focuses on qualitative and quantitative market research and consumer behavior. Students learn research design, online and offline methods, data analysis (e.g. SPSS), and customer journey analysis in retail contexts.

  2. Digital Commerce

    This module covers digital commerce business models. Topics include e-commerce systems, customer experience, web analytics, conversion optimization, AI in retail, and digital touchpoints along the customer journey.

  3. Retail Branding and Store Marketing

    This module focuses on retail branding and brand management. Students learn how to create strong retail brands through physical and digital touchpoints, store atmosphere, assortment, pricing, and promotion.

  4. Supply Chain Management

    This module focuses on planning and managing retail supply chains. Topics include network design, warehousing, transportation, omnichannel logistics, and operational retail processes.

  5. Sales and Customer Lifecycle Management

    This module focuses on sales processes and customer lifecycle management. Topics include sales management, CRM, service management, and the use of big data to predict customer value and behavior.

  6. Retail Lab: Consumer Projects and Project Management (only 1st semester students)

    The course covers new technologies, innovations, and disruptive business models in retail. Students learn about new digital business models and non‑traditional competitors, analyze disruptive and non‑disruptive models, identify ideas, and develop strategies to enhance the customer experience.

  7. Retail and Consumer Project (2nd or 3rd semester students)

    This module explores new technologies, innovations, and disruptive retail business models. Students analyze digital and non-digital retail concepts, develop strategies, and apply project management methods in practical, international projects.

  8. Electives

    The elective modules cover key subject areas of modern retail and consumer management. These include digital commerce and business models, marketing and branding, consumer behavior and market research, data and performance analytics, supply chain and operations, legal and governance issues, sustainability, as well as strategic management and innovation.

Market Research and Consumer Behaviour in Retailing

<p>This module focuses on qualitative and quantitative market research and consumer behavior. Students learn research design, online and offline methods, data analysis (e.g. SPSS), and customer journey analysis in retail contexts.</p>

Digital Commerce

<p>This module covers digital commerce business models. Topics include e-commerce systems, customer experience, web analytics, conversion optimization, AI in retail, and digital touchpoints along the customer journey.</p>

Retail Branding and Store Marketing

<p>This module focuses on retail branding and brand management. Students learn how to create strong retail brands through physical and digital touchpoints, store atmosphere, assortment, pricing, and promotion.</p>

Supply Chain Management

<p>This module focuses on planning and managing retail supply chains. Topics include network design, warehousing, transportation, omnichannel logistics, and operational retail processes.</p>

Sales and Customer Lifecycle Management

<p>This module focuses on sales processes and customer lifecycle management. Topics include sales management, CRM, service management, and the use of big data to predict customer value and behavior.</p>

Retail Lab: Consumer Projects and Project Management (only 1st semester students)

<p>The course covers new technologies, innovations, and disruptive business models in retail. Students learn about new digital business models and non‑traditional competitors, analyze disruptive and non‑disruptive models, identify ideas, and develop strategies to enhance the customer experience.</p>

Retail and Consumer Project (2nd or 3rd semester students)

<p>This module explores new technologies, innovations, and disruptive retail business models. Students analyze digital and non-digital retail concepts, develop strategies, and apply project management methods in practical, international projects.</p>

Electives

<p>The elective modules cover key subject areas of modern retail and consumer management. These include digital commerce and business models, marketing and branding, consumer behavior and market research, data and performance analytics, supply chain and operations, legal and governance issues, sustainability, as well as strategic management and innovation.</p>

  1. Master‘s Thesis

    The master’s thesis deepens a self-selected topic in retail or consumer research. Students are supported in topic selection, methodology, academic writing, and presentation of research results.

Master‘s Thesis

<p>The master’s thesis deepens a self-selected topic in retail or consumer research. Students are supported in topic selection, methodology, academic writing, and presentation of research results.</p>

Curriculum Retail and Consumer Management — Overview of all semesters and modules
1. Semester
  • Retail Locations and International Retailing
  • Retail and Consumer Management
  • Trademark, Retail and Consumer Law
  • Strategic Retail Management, Merger and Acquisitions in Retailing
  • Digital Marketing
  • Retail Lab: Consumer Projects and Project Management (only 1st semester students)
  • Retail and Consumer Project (2nd or 3rd semester students)
  • Electives
2. Semester
  • Market Research and Consumer Behaviour in Retailing
  • Digital Commerce
  • Retail Branding and Store Marketing
  • Supply Chain Management
  • Sales and Customer Lifecycle Management
  • Retail Lab: Consumer Projects and Project Management (only 1st semester students)
  • Retail and Consumer Project (2nd or 3rd semester students)
  • Electives
3. Semester
  • Master‘s Thesis
  1. Sarah Elgaard Nielsen, Graduate

    “The biggest plus of this Master's degree program are the courses and lectures held by international lecturers. They are usually only here for a few weeks, so they have to teach us a lot of material in a short time. This is exhausting, but also very instructive. I would definitely study the Master again.”

  2. Teresa Schauer, Graduate

    “The study group is small, so the atmosphere is very familiar and I can make many contacts, which I like very much. The content of the Master's program is designed for international markets, the topics are very diverse and it has practical relevance in the right places. All in all a great experience!”

Interesting Facts

  1. Full-time international students at THI

    From the moment you’re admitted to your degree programme right through to the end of your studies, we’ll be there to support you with a wide range of services and resources, from language courses and induction events to information on finding accommodation and questions about life in Germany.
     

    Link
  2. Important information for Master’s applicants from India

    With immediate effect, applicants from India holding bachelor’s degrees in the fields of Engineering, Commerce / Accounting / Finance / Economics, or Business / Management must, in addition to the VDP from uni-assist, provide evidence of having taken the Digital Master Test (dMAT) aps-india.de/dmat/ in order to obtain an APS certificate or a visa. The test costs €150. Please check whether this applies to you based on your Bachelor’s degree. THI does not answer any questions regarding the test procedure or its impact on an offer of admission from our university! 

    Link
  3. Important notice on application agencies

    THI does not work with agencies. Please apply directly to THI via the uni-assist application portal for international applicants. THI never asks for money via agencies for application purposes and only sends emails from @thi.de. THI will never ask for money before you receive your letter of admission. If you require a VPD from uni-assist, you must pay a processing fee to uni-assist. However, uni-assist only checks certain documents and does not grant admission to THI.

    Link
  4. Please note the following for international shipments from outside the EU/EEC

    THI charges tuition fees of 1,200 euros per semester (Master’s programmes). We are committed to providing our students with the best possible conditions to develop their skills and personalities for the working world of the future. At our International Welcome Centre, you will find excellent services and support. Our degree programmes offer the best possible study conditions.  

     

    Link

Evidence of the following qualifications has to be provided for admission to the master’s degree course in Retail and Consumer Management (RCM):

  • An economics or commercial-oriented bachelor’s degree from a German university with at least 210 ECTS credit points or an equivalent qualification from a university in Germany or abroad. A certificate must be submitted as proof. The Examination Committee decides on equivalence.
  • Applicants must pass an aptitude test for the master's degree course in Retail and Consumer Management. Please find details in Appendix 2 of the Statutes.
  • Proof of sufficient knowledge of the English language (level B2 of the Common European Framework). Please see the section "Language skills" on the pages of our Legal Dept. for details.
  • Please note: Your admission cannot be reviewed until all application documents have been submitted. It is not possible to make a final statement without looking at the certificates first. We cannot provide advance information regarding your chances of admission by e-mail or telephone.

The following link contains information on the application procedure for applicants from abroad.

 

Programme Documents


Can I apply even if I have obtained less than 210 ECTS (normally 180 ECTS) in my previous bachelor’s degree?
It is possible to apply for the RCM master’s degree with less than 210 ECTS; however, proof of compensation of the missing 30 ECTS has to be provided no later than the end of the application period by means of:

  • proof of practical experience outside the degree course which corresponds to the practical semester of a bachelor’s degree in economics a retail-related subject in terms of content and scope,
    or
  • proof of practical or theoretical study and examinations taken at a German or foreign university in addition to the student’s first degree which corresponds in content and scope to the demands of a bachelor's degree in economics or commercial sciences.

NOTE: Please note that where documents are submitted to show evidence of practical professional experience or either practical or theoretical achievements worth 30 ECTS – in addition to a bachelor’s degree – the documents must clearly indicate that the 30 ECTS were obtain over and above the bachelor's degree programme. Confirmation can be provided by the university showing that the ECTS/internship were not counted towards the first degree. The duration of the practical professional experience gained outside the first degree should be equivalent to 20 weeks of full-time work. Furthermore, the internship reference must be submitted in officially certified form together with the other application documents.

Our professors

Prof. Dr. Marc Knoppe

Degree program director Retail and Consumer Management

Prof. Dr. Oliver Hackl

Degree program director Retail Management & Consumer Experience and International Retail Management

Beroz Ferrell

Prof. Dr. Shipra Gupta

Prof. Dr. Thiago Marques

Prof. Dr. Hamed Shamma

FAQ

Can I also apply if I have earned less than 210 ECTS (normally 180 ECTS) in my previous Bachelor's degree?

Can I apply even if I have obtained less than 210 ECTS (normally 180 ECTS) in my previous bachelor’s degree?

It is possible to apply for the RCM master’s degree with less than 210 ECTS; however, proof of compensation of the missing 30 ECTS has to be provided no later than the end of the application period by means of:

  • proof of practical experience outside the degree course which corresponds to the practical semester of a bachelor’s degree in economics a retail-related subject in terms of content and scope,
    or
  • proof of practical or theoretical study and examinations taken at a German or foreign university in addition to the student’s first degree which corresponds in content and scope to the demands of a bachelor's degree in economics or commercial sciences.

NOTE: Please note that where documents are submitted to show evidence of practical professional experience or either practical or theoretical achievements worth 30 ECTS – in addition to a bachelor’s degree – the documents must clearly indicate that the 30 ECTS were obtain over and above the bachelor's degree programme. Confirmation can be provided by the university showing that the ECTS/internship were not counted towards the first degree. The duration of the practical professional experience gained outside the first degree should be equivalent to 20 weeks of full-time work. Furthermore, the internship reference must be submitted in officially certified form together with the other application documents.

Please see the Study and Examination Regulations for details.

When can I expect to be admitted if my application is successful?

Letters of admission can be expected at the beginning of February or the beginning of August at the earliest.

How are the lectures scheduled during the semester?

Lectures can take place on any day from Monday to Saturday. The times vary from semester to semester. Lectures by international lecturers usually take place as block courses.

At which campus do the lectures take place?

Lectures for the Retail and Consumer Management degree program take place exclusively on the Ingolstadt campus. Please take this into account when looking for accommodation.

Can I work during my studies?

It is possible to work during the semester. However, lecture times vary from semester to semester and sometimes also take place on Saturdays. You should therefore allow yourself enough flexibility with your employer. Please also bear in mind the high study workload during your studies.

By when do I have to submit my language certificates?

The language certificate must be submitted for full enrollment, i.e. by 12.04. (if applying for the summer semester) or by 29.10. (if applying for the winter semester) at the latest.

Do I have to learn anything for the aptitude test?

The aptitude test consists of uploading further documents within the application portal; there is no physical test/interview or similar. These documents are: 

  • Proof of your knowledge in the RCM field based on your previous studies (transcript)
  • Proof of relevant work experience (official references)
  • Proof of a project report/bachelor thesis in the RCM field (cover sheet, summary and table of contents)

Can I get a double degree?

There is currently no cooperation for a double degree for the Retail and Consumer Management course.

Which language certificates are accepted?

Here is an overview of the accepted language tests: Link

I studied XYZ, can I apply for Retail and Consumer Management?

One admission requirement is proof of a successful completion of a degree programme at a German university with at least 210 ECTS credit points or an equivalent scope of study in the field of economics, commercial sciences or similar areas or an equivalent German or foreign degree. Whether you meet the eligibility requirements for the desired degree program can only be checked during the application process on the basis of the documents you submit. Unfortunately, it is therefore not possible to say in advance whether or not you meet the requirements for a degree course with your previous education. Admission and application) or in the Study and Examination Regulations (SPO Statutes, § 3 Qualification requirements): Link 

I already have a Master's degree. Can I apply with it?

Only your Bachelor's degree can be considered to fulfill the qualification requirements for a Master's degree program at THI. Your Master's degree is not relevant.

My Bachelor's degree was entirely in English, do I still have to do an English language certificate?

Previous studies in English are enough. Please upload appropriate proof in the application portal showing that the language of instruction for all lectures and examinations was English. You can find an overview of accepted language certificates here: Link

In which language are the lectures held?

The lectures are held entirely in English, which is why you must have at least B2 level proficiency in the language. The language certificate for this must be submitted for enrollment, i.e. by 12.04. at the latest (for applications for the summer semester) or by 29.10. (for applications for the winter semester). Here you will find an overview of the accepted language certificates: Link

Due to visa problems I can only be in Ingolstadt after the semester has started, what are the consequences?

It is possible to arrive late, but you must still enrol on time (no later than four weeks after the start of the semester). You are responsible for catching up on missed lectures. However, we would like to expressly point out that your obligations associated with your studies remain unaffected by this. This applies in particular to examination deadlines, which are not interrupted by this. Please inform your degree program director (via Moodle) as soon as you know your arrival date.

If you arrive late and can prove that you applied for a visa in time, you may request for an extension of the exam deadlines by the amount of time missed. You can only submit this request once you are here in Germany in person. You can take missed modules (and exams) later together with students of the following year. Your duration of study will be extended as a result.

The application for grace period can be found in the PRIMUSS portal under “Applications and Messages > Select application/form > Others > General Application”.

The application form is empty, i.e. students can explain in detail why they need an extension and the reasons for it. The request and the corresponding supporting documents (confirmation of receipt/application letter from the visa office/embassy and presentation of the visa in the travel application - copy of identity card with arrival stamp in Germany) should be submitted immediately after entry, ideally together with the change of address (change of address from abroad to German address) on the student's portal.

I have completed all the necessary steps in Primuss for enrollment, why am I not yet enrolled? What do I have to do?

For questions about enrollment, please contact us via the contact form: Link

Where can I find the timetable?

You can find the link to the timetable by clicking on Timetable at the top of the THI website under Quicklinks. Log in with the user data you received when you enrolled. 

If you are an applicant and are interested in a sample timetable from previous semesters, please write to a contact person for the degree program. We will be happy to help you.

Where can I find my certificate of enrollment?

Once you have successfully enrolled, you will find your certificate of enrolment in the Primuss Studierenden Portal under "My studies -> Certificates".

I would like to take part in the lectures online, what do I have to do?

Ingolstadt University of Applied Sciences is an on-campus university. Lectures are held in person on campus. Only individual lectures may take place online.

Can I postpone my registration?

It is not possible to postpone admission to another semester. If you are unable to take up your place, please apply again in the next application period.

I did not submit my application for enrollment in time, can I still enroll?

Please contact the Admissions Office via the contact form and ask whether the application for enrollment can still be submitted: Link

I have basic questions about the application

Please refer to the general FAQs on applying for a master degree and, if applicable, the FAQs on applying for a Master's degree from abroad before contacting us.

Questions

Any questions?

Do you have any questions about applications, admission, enrolment, student finance, accommodation or other general topics? If so, please use our contact form and select the relevant topic. This will ensure your enquiry is sent directly to the relevant contact person(s) and can be answered quickly and effectively.

People

Degree program director

  1. Prof. Dr. Marc Knoppe

    Degree program director Retail and Consumer Management

Contact

Retail and Consumer Management

The retail industry is constantly evolving. Digital customer experiences, global brand strategies, data-driven decision-making, and new retail formats are reshaping how companies engage with consumers. The Retail and Consumer Management Master's degree programme equips you with the strategic and analytical skills to navigate and drive these developments. You will explore topics such as consumer insights, retail branding, digital commerce, store marketing, and international retail management, always with a focus on global markets and cross-cultural perspectives.

Through business cases, practical projects, and collaborations with international companies, you will apply theory to real-world challenges. Elective modules allow you to tailor your studies in areas such as digitalisation, retail innovation, and customer lifecycle management. As an English-taught programme, it provides an international learning environment and prepares you for careers in brand management, e-commerce, category management, retail consulting, and global retail organisations. We welcome international students with a first degree and practical experience in the retail or consumer goods sector.

 

Career Prospects

Graduates are qualified for specialist and management roles in retail management, consumer and retail marketing, product and category management, sales management, digital commerce, digital consumer services, marketing and media agencies, start-ups, and retail companies. The programme provides a strong foundation for careers that combine consumer understanding, strategic thinking, and digital innovation in a global business environment.

Apply now
Degree
Master of Arts (M. A.)
Duration
3 Semester
Start of studies
Summer & Winter
Main teaching language
English
Admission restricted
Yes
Location
Ingolstadt
Type of degree program
Full-time
ECTS
90
Accreditation
Yes

Application period for the summer semester 2027: 15 October 2026 to 15 January 2027

Curriculum Retail and Consumer Management

Presentation of curriculums
Semester
1st Semester
  1. Retail Locations and International Retailing

    This module addresses retail location decisions, internationalization, real estate aspects, and sustainability. Using case studies and role plays, students analyze international expansion and location strategies.

  2. Retail and Consumer Management

    This module introduces retail and consumer management. Topics include customer value creation, branding strategies, KPIs, design thinking, business model canvas, MVP development, and business planning for informed retail decisions.

  3. Trademark, Retail and Consumer Law

    This module covers fundamentals of European and German law with a focus on commercial, trademark, civil, tax, and data protection law. Students gain an understanding of legal frameworks relevant to retail decision-making.

  4. Strategic Retail Management, Merger and Acquisitions in Retailing

    This module teaches strategic management concepts in retail. Topics include competitive analysis, innovation strategies, blue ocean thinking, and fundamentals of mergers and acquisitions using international case studies.

  5. Digital Marketing

    Students learn how to plan and implement digital marketing strategies. Topics include integrated online and offline communication, KPIs, campaign optimization, and best practices for data-driven retail marketing.

  6. Retail Lab: Consumer Projects and Project Management (only 1st semester students)

    The course covers new technologies, innovations, and disruptive business models in retail. Students learn about new digital business models and non‑traditional competitors, analyze disruptive and non‑disruptive models, identify ideas, and develop strategies to enhance the customer experience.

  7. Retail and Consumer Project (2nd or 3rd semester students)

    This module explores new technologies, innovations, and disruptive retail business models. Students analyze digital and non-digital retail concepts, develop strategies, and apply project management methods in practical, international projects.

  8. Electives

    The elective modules cover key subject areas of modern retail and consumer management. These include digital commerce and business models, marketing and branding, consumer behavior and market research, data and performance analytics, supply chain and operations, legal and governance issues, sustainability, as well as strategic management and innovation.

Retail Locations and International Retailing

<p>This module addresses retail location decisions, internationalization, real estate aspects, and sustainability. Using case studies and role plays, students analyze international expansion and location strategies.</p>

Retail and Consumer Management

<p>This module introduces retail and consumer management. Topics include customer value creation, branding strategies, KPIs, design thinking, business model canvas, MVP development, and business planning for informed retail decisions.</p>

Trademark, Retail and Consumer Law

<p>This module covers fundamentals of European and German law with a focus on commercial, trademark, civil, tax, and data protection law. Students gain an understanding of legal frameworks relevant to retail decision-making.</p>

Strategic Retail Management, Merger and Acquisitions in Retailing

<p>This module teaches strategic management concepts in retail. Topics include competitive analysis, innovation strategies, blue ocean thinking, and fundamentals of mergers and acquisitions using international case studies.</p>

Digital Marketing

<p>Students learn how to plan and implement digital marketing strategies. Topics include integrated online and offline communication, KPIs, campaign optimization, and best practices for data-driven retail marketing.</p>

Retail Lab: Consumer Projects and Project Management (only 1st semester students)

<p>The course covers new technologies, innovations, and disruptive business models in retail. Students learn about new digital business models and non‑traditional competitors, analyze disruptive and non‑disruptive models, identify ideas, and develop strategies to enhance the customer experience.</p>

Retail and Consumer Project (2nd or 3rd semester students)

<p>This module explores new technologies, innovations, and disruptive retail business models. Students analyze digital and non-digital retail concepts, develop strategies, and apply project management methods in practical, international projects.</p>

Electives

<p>The elective modules cover key subject areas of modern retail and consumer management. These include digital commerce and business models, marketing and branding, consumer behavior and market research, data and performance analytics, supply chain and operations, legal and governance issues, sustainability, as well as strategic management and innovation.</p>

  1. Market Research and Consumer Behaviour in Retailing

    This module focuses on qualitative and quantitative market research and consumer behavior. Students learn research design, online and offline methods, data analysis (e.g. SPSS), and customer journey analysis in retail contexts.

  2. Digital Commerce

    This module covers digital commerce business models. Topics include e-commerce systems, customer experience, web analytics, conversion optimization, AI in retail, and digital touchpoints along the customer journey.

  3. Retail Branding and Store Marketing

    This module focuses on retail branding and brand management. Students learn how to create strong retail brands through physical and digital touchpoints, store atmosphere, assortment, pricing, and promotion.

  4. Supply Chain Management

    This module focuses on planning and managing retail supply chains. Topics include network design, warehousing, transportation, omnichannel logistics, and operational retail processes.

  5. Sales and Customer Lifecycle Management

    This module focuses on sales processes and customer lifecycle management. Topics include sales management, CRM, service management, and the use of big data to predict customer value and behavior.

  6. Retail Lab: Consumer Projects and Project Management (only 1st semester students)

    The course covers new technologies, innovations, and disruptive business models in retail. Students learn about new digital business models and non‑traditional competitors, analyze disruptive and non‑disruptive models, identify ideas, and develop strategies to enhance the customer experience.

  7. Retail and Consumer Project (2nd or 3rd semester students)

    This module explores new technologies, innovations, and disruptive retail business models. Students analyze digital and non-digital retail concepts, develop strategies, and apply project management methods in practical, international projects.

  8. Electives

    The elective modules cover key subject areas of modern retail and consumer management. These include digital commerce and business models, marketing and branding, consumer behavior and market research, data and performance analytics, supply chain and operations, legal and governance issues, sustainability, as well as strategic management and innovation.

Market Research and Consumer Behaviour in Retailing

<p>This module focuses on qualitative and quantitative market research and consumer behavior. Students learn research design, online and offline methods, data analysis (e.g. SPSS), and customer journey analysis in retail contexts.</p>

Digital Commerce

<p>This module covers digital commerce business models. Topics include e-commerce systems, customer experience, web analytics, conversion optimization, AI in retail, and digital touchpoints along the customer journey.</p>

Retail Branding and Store Marketing

<p>This module focuses on retail branding and brand management. Students learn how to create strong retail brands through physical and digital touchpoints, store atmosphere, assortment, pricing, and promotion.</p>

Supply Chain Management

<p>This module focuses on planning and managing retail supply chains. Topics include network design, warehousing, transportation, omnichannel logistics, and operational retail processes.</p>

Sales and Customer Lifecycle Management

<p>This module focuses on sales processes and customer lifecycle management. Topics include sales management, CRM, service management, and the use of big data to predict customer value and behavior.</p>

Retail Lab: Consumer Projects and Project Management (only 1st semester students)

<p>The course covers new technologies, innovations, and disruptive business models in retail. Students learn about new digital business models and non‑traditional competitors, analyze disruptive and non‑disruptive models, identify ideas, and develop strategies to enhance the customer experience.</p>

Retail and Consumer Project (2nd or 3rd semester students)

<p>This module explores new technologies, innovations, and disruptive retail business models. Students analyze digital and non-digital retail concepts, develop strategies, and apply project management methods in practical, international projects.</p>

Electives

<p>The elective modules cover key subject areas of modern retail and consumer management. These include digital commerce and business models, marketing and branding, consumer behavior and market research, data and performance analytics, supply chain and operations, legal and governance issues, sustainability, as well as strategic management and innovation.</p>

  1. Master‘s Thesis

    The master’s thesis deepens a self-selected topic in retail or consumer research. Students are supported in topic selection, methodology, academic writing, and presentation of research results.

Master‘s Thesis

<p>The master’s thesis deepens a self-selected topic in retail or consumer research. Students are supported in topic selection, methodology, academic writing, and presentation of research results.</p>

Curriculum Retail and Consumer Management — Overview of all semesters and modules
1. Semester
  • Retail Locations and International Retailing
  • Retail and Consumer Management
  • Trademark, Retail and Consumer Law
  • Strategic Retail Management, Merger and Acquisitions in Retailing
  • Digital Marketing
  • Retail Lab: Consumer Projects and Project Management (only 1st semester students)
  • Retail and Consumer Project (2nd or 3rd semester students)
  • Electives
2. Semester
  • Market Research and Consumer Behaviour in Retailing
  • Digital Commerce
  • Retail Branding and Store Marketing
  • Supply Chain Management
  • Sales and Customer Lifecycle Management
  • Retail Lab: Consumer Projects and Project Management (only 1st semester students)
  • Retail and Consumer Project (2nd or 3rd semester students)
  • Electives
3. Semester
  • Master‘s Thesis
  1. Sarah Elgaard Nielsen, Graduate

    “The biggest plus of this Master's degree program are the courses and lectures held by international lecturers. They are usually only here for a few weeks, so they have to teach us a lot of material in a short time. This is exhausting, but also very instructive. I would definitely study the Master again.”

  2. Teresa Schauer, Graduate

    “The study group is small, so the atmosphere is very familiar and I can make many contacts, which I like very much. The content of the Master's program is designed for international markets, the topics are very diverse and it has practical relevance in the right places. All in all a great experience!”

Interesting Facts

  1. Full-time international students at THI

    From the moment you’re admitted to your degree programme right through to the end of your studies, we’ll be there to support you with a wide range of services and resources, from language courses and induction events to information on finding accommodation and questions about life in Germany.
     

    Link
  2. Important information for Master’s applicants from India

    With immediate effect, applicants from India holding bachelor’s degrees in the fields of Engineering, Commerce / Accounting / Finance / Economics, or Business / Management must, in addition to the VDP from uni-assist, provide evidence of having taken the Digital Master Test (dMAT) aps-india.de/dmat/ in order to obtain an APS certificate or a visa. The test costs €150. Please check whether this applies to you based on your Bachelor’s degree. THI does not answer any questions regarding the test procedure or its impact on an offer of admission from our university! 

    Link
  3. Important notice on application agencies

    THI does not work with agencies. Please apply directly to THI via the uni-assist application portal for international applicants. THI never asks for money via agencies for application purposes and only sends emails from @thi.de. THI will never ask for money before you receive your letter of admission. If you require a VPD from uni-assist, you must pay a processing fee to uni-assist. However, uni-assist only checks certain documents and does not grant admission to THI.

    Link
  4. Please note the following for international shipments from outside the EU/EEC

    THI charges tuition fees of 1,200 euros per semester (Master’s programmes). We are committed to providing our students with the best possible conditions to develop their skills and personalities for the working world of the future. At our International Welcome Centre, you will find excellent services and support. Our degree programmes offer the best possible study conditions.  

     

    Link

Evidence of the following qualifications has to be provided for admission to the master’s degree course in Retail and Consumer Management (RCM):

  • An economics or commercial-oriented bachelor’s degree from a German university with at least 210 ECTS credit points or an equivalent qualification from a university in Germany or abroad. A certificate must be submitted as proof. The Examination Committee decides on equivalence.
  • Applicants must pass an aptitude test for the master's degree course in Retail and Consumer Management. Please find details in Appendix 2 of the Statutes.
  • Proof of sufficient knowledge of the English language (level B2 of the Common European Framework). Please see the section "Language skills" on the pages of our Legal Dept. for details.
  • Please note: Your admission cannot be reviewed until all application documents have been submitted. It is not possible to make a final statement without looking at the certificates first. We cannot provide advance information regarding your chances of admission by e-mail or telephone.

The following link contains information on the application procedure for applicants from abroad.

 

Programme Documents


Can I apply even if I have obtained less than 210 ECTS (normally 180 ECTS) in my previous bachelor’s degree?
It is possible to apply for the RCM master’s degree with less than 210 ECTS; however, proof of compensation of the missing 30 ECTS has to be provided no later than the end of the application period by means of:

  • proof of practical experience outside the degree course which corresponds to the practical semester of a bachelor’s degree in economics a retail-related subject in terms of content and scope,
    or
  • proof of practical or theoretical study and examinations taken at a German or foreign university in addition to the student’s first degree which corresponds in content and scope to the demands of a bachelor's degree in economics or commercial sciences.

NOTE: Please note that where documents are submitted to show evidence of practical professional experience or either practical or theoretical achievements worth 30 ECTS – in addition to a bachelor’s degree – the documents must clearly indicate that the 30 ECTS were obtain over and above the bachelor's degree programme. Confirmation can be provided by the university showing that the ECTS/internship were not counted towards the first degree. The duration of the practical professional experience gained outside the first degree should be equivalent to 20 weeks of full-time work. Furthermore, the internship reference must be submitted in officially certified form together with the other application documents.

Our professors

Prof. Dr. Marc Knoppe

Degree program director Retail and Consumer Management

Prof. Dr. Oliver Hackl

Degree program director Retail Management & Consumer Experience and International Retail Management

Beroz Ferrell

Prof. Dr. Shipra Gupta

Prof. Dr. Thiago Marques

Prof. Dr. Hamed Shamma

FAQ

Can I also apply if I have earned less than 210 ECTS (normally 180 ECTS) in my previous Bachelor's degree?

Can I apply even if I have obtained less than 210 ECTS (normally 180 ECTS) in my previous bachelor’s degree?

It is possible to apply for the RCM master’s degree with less than 210 ECTS; however, proof of compensation of the missing 30 ECTS has to be provided no later than the end of the application period by means of:

  • proof of practical experience outside the degree course which corresponds to the practical semester of a bachelor’s degree in economics a retail-related subject in terms of content and scope,
    or
  • proof of practical or theoretical study and examinations taken at a German or foreign university in addition to the student’s first degree which corresponds in content and scope to the demands of a bachelor's degree in economics or commercial sciences.

NOTE: Please note that where documents are submitted to show evidence of practical professional experience or either practical or theoretical achievements worth 30 ECTS – in addition to a bachelor’s degree – the documents must clearly indicate that the 30 ECTS were obtain over and above the bachelor's degree programme. Confirmation can be provided by the university showing that the ECTS/internship were not counted towards the first degree. The duration of the practical professional experience gained outside the first degree should be equivalent to 20 weeks of full-time work. Furthermore, the internship reference must be submitted in officially certified form together with the other application documents.

Please see the Study and Examination Regulations for details.

When can I expect to be admitted if my application is successful?

Letters of admission can be expected at the beginning of February or the beginning of August at the earliest.

How are the lectures scheduled during the semester?

Lectures can take place on any day from Monday to Saturday. The times vary from semester to semester. Lectures by international lecturers usually take place as block courses.

At which campus do the lectures take place?

Lectures for the Retail and Consumer Management degree program take place exclusively on the Ingolstadt campus. Please take this into account when looking for accommodation.

Can I work during my studies?

It is possible to work during the semester. However, lecture times vary from semester to semester and sometimes also take place on Saturdays. You should therefore allow yourself enough flexibility with your employer. Please also bear in mind the high study workload during your studies.

By when do I have to submit my language certificates?

The language certificate must be submitted for full enrollment, i.e. by 12.04. (if applying for the summer semester) or by 29.10. (if applying for the winter semester) at the latest.

Do I have to learn anything for the aptitude test?

The aptitude test consists of uploading further documents within the application portal; there is no physical test/interview or similar. These documents are: 

  • Proof of your knowledge in the RCM field based on your previous studies (transcript)
  • Proof of relevant work experience (official references)
  • Proof of a project report/bachelor thesis in the RCM field (cover sheet, summary and table of contents)

Can I get a double degree?

There is currently no cooperation for a double degree for the Retail and Consumer Management course.

Which language certificates are accepted?

Here is an overview of the accepted language tests: Link

I studied XYZ, can I apply for Retail and Consumer Management?

One admission requirement is proof of a successful completion of a degree programme at a German university with at least 210 ECTS credit points or an equivalent scope of study in the field of economics, commercial sciences or similar areas or an equivalent German or foreign degree. Whether you meet the eligibility requirements for the desired degree program can only be checked during the application process on the basis of the documents you submit. Unfortunately, it is therefore not possible to say in advance whether or not you meet the requirements for a degree course with your previous education. Admission and application) or in the Study and Examination Regulations (SPO Statutes, § 3 Qualification requirements): Link 

I already have a Master's degree. Can I apply with it?

Only your Bachelor's degree can be considered to fulfill the qualification requirements for a Master's degree program at THI. Your Master's degree is not relevant.

My Bachelor's degree was entirely in English, do I still have to do an English language certificate?

Previous studies in English are enough. Please upload appropriate proof in the application portal showing that the language of instruction for all lectures and examinations was English. You can find an overview of accepted language certificates here: Link

In which language are the lectures held?

The lectures are held entirely in English, which is why you must have at least B2 level proficiency in the language. The language certificate for this must be submitted for enrollment, i.e. by 12.04. at the latest (for applications for the summer semester) or by 29.10. (for applications for the winter semester). Here you will find an overview of the accepted language certificates: Link

Due to visa problems I can only be in Ingolstadt after the semester has started, what are the consequences?

It is possible to arrive late, but you must still enrol on time (no later than four weeks after the start of the semester). You are responsible for catching up on missed lectures. However, we would like to expressly point out that your obligations associated with your studies remain unaffected by this. This applies in particular to examination deadlines, which are not interrupted by this. Please inform your degree program director (via Moodle) as soon as you know your arrival date.

If you arrive late and can prove that you applied for a visa in time, you may request for an extension of the exam deadlines by the amount of time missed. You can only submit this request once you are here in Germany in person. You can take missed modules (and exams) later together with students of the following year. Your duration of study will be extended as a result.

The application for grace period can be found in the PRIMUSS portal under “Applications and Messages > Select application/form > Others > General Application”.

The application form is empty, i.e. students can explain in detail why they need an extension and the reasons for it. The request and the corresponding supporting documents (confirmation of receipt/application letter from the visa office/embassy and presentation of the visa in the travel application - copy of identity card with arrival stamp in Germany) should be submitted immediately after entry, ideally together with the change of address (change of address from abroad to German address) on the student's portal.

I have completed all the necessary steps in Primuss for enrollment, why am I not yet enrolled? What do I have to do?

For questions about enrollment, please contact us via the contact form: Link

Where can I find the timetable?

You can find the link to the timetable by clicking on Timetable at the top of the THI website under Quicklinks. Log in with the user data you received when you enrolled. 

If you are an applicant and are interested in a sample timetable from previous semesters, please write to a contact person for the degree program. We will be happy to help you.

Where can I find my certificate of enrollment?

Once you have successfully enrolled, you will find your certificate of enrolment in the Primuss Studierenden Portal under "My studies -> Certificates".

I would like to take part in the lectures online, what do I have to do?

Ingolstadt University of Applied Sciences is an on-campus university. Lectures are held in person on campus. Only individual lectures may take place online.

Can I postpone my registration?

It is not possible to postpone admission to another semester. If you are unable to take up your place, please apply again in the next application period.

I did not submit my application for enrollment in time, can I still enroll?

Please contact the Admissions Office via the contact form and ask whether the application for enrollment can still be submitted: Link

I have basic questions about the application

Please refer to the general FAQs on applying for a master degree and, if applicable, the FAQs on applying for a Master's degree from abroad before contacting us.

Questions

Any questions?

Do you have any questions about applications, admission, enrolment, student finance, accommodation or other general topics? If so, please use our contact form and select the relevant topic. This will ensure your enquiry is sent directly to the relevant contact person(s) and can be answered quickly and effectively.

People

Degree program director

  1. Prof. Dr. Marc Knoppe

    Degree program director Retail and Consumer Management

Contact

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