The Retail and Consumer Management program equips you with the skills to understand consumers, strategically develop brands, and successfully implement innovative business models. The program focuses on current topics such as consumer insights, brand management, digital commerce, customer experience, retail innovation, and data-driven decision-making.
You’ll learn to analyze markets, identify customer needs, and develop strategies for consumer goods, brand, retail, and service companies. The program combines in-depth management knowledge with hands-on projects, real-world business cases, and close collaboration with companies. Through personalized course selections, you can tailor your focus - for example, in the areas of digitalization, consumer analytics, retail innovation, or customer lifecycle management. Those interested in starting their own business will also find excellent support for developing their own business ideas.
The English-language curriculum and the international learning environment specifically prepare you for specialized and leadership roles in globally active companies. The skills you acquire are relevant not only to the consumer goods and retail industries but also to careers in marketing, sales, business development, strategy, and e-commerce.
Career Prospects
As a graduate of the Master’s program in Retail and Consumer Management, you will take on specialized and leadership roles at the intersection of management, marketing, digitalization, and consumer business. Potential fields of work include: brand and product management, consumer insights and market intelligence, digital commerce and e-commerce, customer experience management and CRM, marketing and digital strategy, retail and category management, business development and innovation management, management consulting, and entrepreneurship.
Career opportunities are available at national and international brand and consumer goods companies, retail and e-commerce firms, technology companies, consulting firms, agencies, and startups. The degree also qualifies you for positions of responsibility in sales-, customer-, and market-oriented areas across a wide range of industries.