Students develop chatbot "Frankie"

This expert student advisor is available round the clock, 365 days a year: Frankie the chat robot – developed by students on the bachelor’s degree course Digital Business at THI Business School as part of a project organised by Prof. Christian Locher. At the robot provides individual answers to all questions relating to university studies as well as directing users to other sources of advice at THI that are offered and managed by “real” people. The chatbot undergoes a learning process based on the questions entered, so it becomes increasingly accurate over time.