Autonomous supermarkets, completely without staff - can this be a functioning business model for the future? Prof. Dr. Marc Knoppe, Professor of International Retail Management, Strategic Marketing and Innovation Management at THI Business School, has commented on this question in the daily newspaper "Frankfurter Rundschau". He sees potential for this above all in city centers as well as in highly frequented places such as universities, train stations and airports. On the other hand, he does not believe that such models will prevail in rural areas, especially in very small towns that are not or no longer attractive for "normal" supermarkets.
Prof. Knoppe believes that the trend away from the classic checkout system toward autonomous systems is logical, because the former are prone to errors and require more personnel. However, autonomous supermarkets are not yet turning a profit. "The development is more in an innovation stage so far. I'm most likely to see a benefit outside of normal opening hours."
Exploring current trends like this is an integral part of all THI Business School degree programs.
Read the full article (German only).